We source our products in bulk and maintain strong relationships with trusted distributors. This allows us to offer competitive prices and pass the savings directly to our customers.
Warranty Information
All products come with warranty coverage based on the item type:
Brand New Devices Covered by official manufacturer warranty (e.g. Apple, Samsung, Xiaomi). Customers may verify and claim directly at authorised service centres.
Pre-Owned Devices Warranty varies by product and will be stated in the listing. Receipt will be provided for warranty claims where applicable.
Authenticity Guarantee
All products sold are 100% authentic.
Customers may verify products at official brand service centres if required.
What currency are the prices listed in your website?
All prices listed in our website are in Singapore Dollars (SGD).
Can I sell without buying?
Yes!
Please visit our Sell / Trade-In section for more details.
Why do you need/ are you allowed to collect my NRIC/ Work Permit / Passport?
This is a legal requirement under the Secondhand Goods Dealers Act, which overrides PDPA regulations for such transactions.
Do you provide backup/ transfer?
We recommend customers perform their own data backup.
If needed, we can assist with basic transfer, but only one device at a time in-store, and waiting time may apply.
Do you accept trade-in of used phones?
Yes, we do accept trade-ins.
Please visit our Sell / Trade-In section for more details.
Is this a legitimate website/ business?
Absolutely! We are registered under ACRA Singapore (Business registration No.: 201836556G) with all necessary licenses from IMDA Singapore (Infocomm Media Development Authority) to deal with mobile phones.
Do you issue receipts as I need those for filing purposes?
Absolutely, we can issue receipts to the recipient name which the customer suggests.
After-Sales Support
For any issues after purchase:
Please contact us via WhatsApp
Or visit authorised service centres for faster warranty support
Do our products come with the 7 days exchange policy?
We do not offer a 7-day exchange policy.Customers are advised to check all items carefully before leaving the store. If a product is defective at the point of sale, we will provide a 1-to-1 exchange on the spot.After purchase, any faulty items should be brought to the respective authorised service centres for warranty support.
Return & Exchange Policy
All sales are final and non-refundable.
No return or exchange once the item has been used or opened
Customers are advised to check the product before leaving the store
Defective items at point of purchase will be exchanged on the spot (1-to-1)
📌 Change of mind is strictly not applicable.
Do we have stocks of all our products listed on our website?
Most items listed are available. However, due to fast-moving stock, availability may change quickly.
We recommend contacting us in advance to confirm stock or make a reservation.
What other charges beside from the listed price needs to be paid?
We believe in transparent pricing.
All listed prices are nett, with no hidden charges unless stated (e.g. payment processing fees).
Am I required to buy any additional accessories (screen protector, casing) to enjoy the prices offered in your website?
No.
There are no forced bundles or add-ons. You can purchase devices at the listed price without buying any accessories.
