Operating Hours: Mon-Sat : 11am-8pm  /  Sun : 11am-6pm 

 

VMC

FAQ

FAQ

Reason being that we order our products in bulk and retail it to our customers at the lowest price possible. In addition we maintain a close relationship with our distributor so that we can pass the savings to our customer.

No, we do not, so we strongly recommend our customers to check thoroughly our products before leaving our store. If the product is defective at the point of sales, we will give a one to one exchange immediately. Thereafter, all products that are faulty must be sent to the respective service center in Singapore.

Yes we do, however, due to the fast turnover rate of our products, it is advisable to give us a call to enquire or make a reservation..

Yes.

This is a mandatory requirement of the Secondhand Goods Dealers Act and supersedes PDPA. More information can be found on the PDPC website.

We encourage customers to perform your own backup/transfer as we can only backup/transfer one device at a time at our retail store.

For in-store payment, we accept Cash, PayNow, GrabPay (1% processing fee applies) and Visa/MasterCard/Amex/Diners Club (3% processing fee applies).

For same day delivery, we accept PayNow, GrabPay (1% processing fee applies). Credit Card payment can be done thru GrabPay (1% processing fee applies).

Yes, $10.

 

Yes full payment needed.

2-8pm, except for weekend and Public Holidays. However, we are flexible. If you need a delivery outside of these hours, please contact us and we shall accommodate.

We strive for transparency. Prices listed are final NETT price, with no other additional charges whatsoever.

We don’t adopt any sales tactics which forces the customers to buy accessories to avail the listed prices. NO accessories, NO registration, NO membership fees, NO processing fees. We are more than happy to sell our customers even without the purchase of any single mobile accessory

All prices listed in our website are in Singapore Dollars (SGD).

Yes we do, please check on used phone buy back

Absolutely, we are registered under ACRA Singapore (Business registration No.: 201836556G) with all necessary licenses from IMDA Singapore (Infocomm Media Development Authority) to deal with mobile phones.

Absolutely, we can issue receipts to the recipient name which the customer suggests.

No.

Email to our sales team at sales@vimobile.com.sg or you may SMS/Whatsapp to +65-82777781