• Pristine: Look and feel like a new phone, and they’ve either been used very minimally.

• Mint: Almost as good as new, there may be light micro scratches but hardly visible

• Lightly Used: The body has light signs of wear and may have light micro-scratches, visible only at a distance within 20cm

• Well Used: The body has signs of wear and may have a few visible scratches or dents that do not affect performance.

One-Month Complimentary Warranty – Exclusions

This complimentary warranty does not apply to:

1. Accidental or External Damage – Damage caused by accident, abuse, misuse, food or liquid spillage, or other external causes.

2. Improper Use – Damage resulting from abnormal or unintended use of the product, or use outside the instructions provided by the Seller.

3. Failure to Follow Instructions – Damage caused by failure to follow operating guidelines or using improper voltage or power supply.

4. Unauthorized Repairs – Damage caused by servicing, modification, or repair performed by any party not authorized by the Seller.

5. Cosmetic Damage – Scratches, dents, or other cosmetic imperfections that do not affect the functionality of the product.

6. Wear and Tear – Defects or parts requiring replacement due to normal wear and tear (e.g., battery degradation), corrosion, rust, or stains.

7. Casing & Paintwork – Scratches, dents, or blemishes on the casing, frame, or paintwork of the product.